--- title: ATG Fuel For Thought | Scott Watanabe description: "Joining Armstrong in 2014, Scott serves as Director of Training and Agent Development for Armstrong Transport Group. Also known as \"The Freight Sensei,\" Scott oversees new hire training, agent mentoring, and continuing education through professional development. He is skilled in negotiation, operations management, and customer and carrier sales. Scott is a retired US Army Reserve Veteran with two combat tours and over 21 years of service." image: https://www.armstrongtransport.com/hubfs/Stock%20images/Stock%20Images/backgrounds/truck-sunset.png --- - Categories ** - Follow Us ** - ** [Subscribe](https://www.armstrongtransport.com/blog-subscription) - [**](https://www.facebook.com/ATGFR8/) - [**](https://www.linkedin.com/company/armstrong-transport-group) - [**](https://www.instagram.com/atgfr8/) # Armstrong Transport Group Blog ATG Fuel For Thought The latest on transportation, logistics, technology and industry trends. [Subscribe](https://www.armstrongtransport.com/blog-subscription) - Categories - Social - [**](https://www.facebook.com/ATGFR8/) - [**](https://www.linkedin.com/company/armstrong-transport-group) - [**](https://www.instagram.com/atgfr8/) - ** - [Subscribe](https://www.armstrongtransport.com/blog-subscription) ### Scott Watanabe Joining Armstrong in 2014, Scott serves as Director of Training and Agent Development for Armstrong Transport Group. Also known as "The Freight Sensei," Scott oversees new hire training, agent mentoring, and continuing education through professional development. He is skilled in negotiation, operations management, and customer and carrier sales. Scott is a retired US Army Reserve Veteran with two combat tours and over 21 years of service. - **Connect with Scott Watanabe** - [**](https://www.linkedin.com/in/scott-watanabe-b0778795/) - [**](mailto:scott@armstrongtransport.com) [![Blog Feature](https://cdn2.hubspot.net/hubfs/298890/blog-files/blog--cards-feature.png) ](https://www.armstrongtransport.com/blog/the-top-7-freight-podcasts-for-logistics-professionals) [Freight/Shipping Trends](https://www.armstrongtransport.com/blog/topic/freight-shipping-trends) | [Industry News](https://www.armstrongtransport.com/blog/topic/industry-news) | [Agency Ownership](https://www.armstrongtransport.com/blog/topic/agency-ownership) | [Business Advice](https://www.armstrongtransport.com/blog/topic/business-advice) | [Logistics](https://www.armstrongtransport.com/blog/topic/logistics) | [Transportation](https://www.armstrongtransport.com/blog/topic/transportation) | [Agent Program](https://www.armstrongtransport.com/blog/topic/agent-program) | [Freight Broker](https://www.armstrongtransport.com/blog/topic/freight-broker) | [News](https://www.armstrongtransport.com/blog/topic/news) ## [ The Top 7 Freight Podcasts for Logistics Professionals ](https://www.armstrongtransport.com/blog/the-top-7-freight-podcasts-for-logistics-professionals) By: [Scott Watanabe](https://www.armstrongtransport.com/blog/author/scott-watanabe) March 21st, 2023 Podcasts have become an increasingly popular medium for sharing information, and the freight industry is no exception. They're a great way for truckers, logistics professionals, ... [Read More](https://www.armstrongtransport.com/blog/the-top-7-freight-podcasts-for-logistics-professionals) Share ** - ** Close - [**](https://www.facebook.com/sharer/sharer.php?u=https://www.armstrongtransport.com/blog/the-top-7-freight-podcasts-for-logistics-professionals) - [**](https://twitter.com/intent/tweet?text=The+Top+7+Freight+Podcasts+for+Logistics+Professionals&url=https://www.armstrongtransport.com/blog/the-top-7-freight-podcasts-for-logistics-professionals&via=) - [**](https://www.linkedin.com/shareArticle?url=https://www.armstrongtransport.com/blog/the-top-7-freight-podcasts-for-logistics-professionals&title=The+Top+7+Freight+Podcasts+for+Logistics+Professionals&summary=Looking+to+stay+current+on+the+latest+freight+industry+developments%3F+Check+out+these+seven+podcasts+for+logistics+professionals.+These+shows+offer+a+wealth+of+information+and+insights%2C+from+interviews+with+industry+experts+to+discussions+on+sales+and+marketing.) - [**](mailto:?body=https://www.armstrongtransport.com/blog/the-top-7-freight-podcasts-for-logistics-professionals) [![Blog Feature](https://cdn2.hubspot.net/hubfs/298890/blog-files/blog--cards-feature.png) ](https://www.armstrongtransport.com/blog/lead-qualification-and-customer-prospecting-tips-from-a-logistics-perspective) [Insider](https://www.armstrongtransport.com/blog/topic/insider) | [Agency Ownership](https://www.armstrongtransport.com/blog/topic/agency-ownership) | [Business Advice](https://www.armstrongtransport.com/blog/topic/business-advice) | [Logistics](https://www.armstrongtransport.com/blog/topic/logistics) | [Transportation](https://www.armstrongtransport.com/blog/topic/transportation) | [Best Practices](https://www.armstrongtransport.com/blog/topic/best-practices) | [Freight Broker](https://www.armstrongtransport.com/blog/topic/freight-broker) ## [ Lead Qualification and Customer Prospecting: Tips from a Logistics Perspective ](https://www.armstrongtransport.com/blog/lead-qualification-and-customer-prospecting-tips-from-a-logistics-perspective) By: [Scott Watanabe](https://www.armstrongtransport.com/blog/author/scott-watanabe) August 30th, 2022 Building a customer base from scratch and making cold calls to generate new business can be daunting if you're just starting in transportation logistics. It doesn't have to be! ... 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We've gathered a list of terms transportation professionals frequently run into ... [Read More](https://www.armstrongtransport.com/blog/logistics-terms-every-transportation-professional-should-know) Share ** - ** Close - [**](https://www.facebook.com/sharer/sharer.php?u=https://www.armstrongtransport.com/blog/logistics-terms-every-transportation-professional-should-know) - [**](https://twitter.com/intent/tweet?text=Logistics+Terms+Every+Transportation+Professional+Should+Know&url=https://www.armstrongtransport.com/blog/logistics-terms-every-transportation-professional-should-know&via=) - [**](https://www.linkedin.com/shareArticle?url=https://www.armstrongtransport.com/blog/logistics-terms-every-transportation-professional-should-know&title=Logistics+Terms+Every+Transportation+Professional+Should+Know&summary=Whether+you%27re+just+getting+started+in+logistics+or+a+seasoned+professional%2C+this+list+of+transportation+terms+will+come+in+handy+for+anyone+looking+to+brush+up+on+the+basics.) - [**](mailto:?body=https://www.armstrongtransport.com/blog/logistics-terms-every-transportation-professional-should-know) [![Blog Feature](https://cdn2.hubspot.net/hubfs/298890/blog-files/blog--cards-feature.png) ](https://www.armstrongtransport.com/blog/unlock-capacity-and-improve-operational-efficiency-with-parade) [Insider](https://www.armstrongtransport.com/blog/topic/insider) | [Carrier Relations](https://www.armstrongtransport.com/blog/topic/carrier-relations) | [Agency Ownership](https://www.armstrongtransport.com/blog/topic/agency-ownership) | [ATG News](https://www.armstrongtransport.com/blog/topic/atg-news) | [Business Advice](https://www.armstrongtransport.com/blog/topic/business-advice) | [Technology](https://www.armstrongtransport.com/blog/topic/technology) | [Logistics](https://www.armstrongtransport.com/blog/topic/logistics) | [Transportation](https://www.armstrongtransport.com/blog/topic/transportation) | [Freight Management](https://www.armstrongtransport.com/blog/topic/freight-management) | [Freight Broker](https://www.armstrongtransport.com/blog/topic/freight-broker) ## [ Unlock Capacity and Improve Operational Efficiency with Parade ](https://www.armstrongtransport.com/blog/unlock-capacity-and-improve-operational-efficiency-with-parade) By: [Scott Watanabe](https://www.armstrongtransport.com/blog/author/scott-watanabe) November 18th, 2021 Since our founding in 2006, Armstrong has consistently rolled out new technology and resources that make agents’ lives easier while maximizing productivity. We make it our mission ... 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For customers, it's ... [Read More](https://www.armstrongtransport.com/blog/how-freight-agents-use-check-calls-to-enhance-customer-service) Share ** - ** Close - [**](https://www.facebook.com/sharer/sharer.php?u=https://www.armstrongtransport.com/blog/how-freight-agents-use-check-calls-to-enhance-customer-service) - [**](https://twitter.com/intent/tweet?text=How+Freight+Agents+Use+Check+Calls+to+Enhance+Customer+Service&url=https://www.armstrongtransport.com/blog/how-freight-agents-use-check-calls-to-enhance-customer-service&via=) - [**](https://www.linkedin.com/shareArticle?url=https://www.armstrongtransport.com/blog/how-freight-agents-use-check-calls-to-enhance-customer-service&title=How+Freight+Agents+Use+Check+Calls+to+Enhance+Customer+Service&summary=This+post+covers+what+check+calls+are%2C+why+it%E2%80%99s+essential+to+complete+them+in+tandem+with+track+and+trace+technology%2C+and+how+you+can+conduct+better+check+calls.) - [**](mailto:?body=https://www.armstrongtransport.com/blog/how-freight-agents-use-check-calls-to-enhance-customer-service) [![Blog Feature](https://cdn2.hubspot.net/hubfs/298890/blog-files/blog--cards-feature.png) ](https://www.armstrongtransport.com/blog/how-freight-agents-can-improve-carrier-relationships) [Business Advice](https://www.armstrongtransport.com/blog/topic/business-advice) | [Logistics](https://www.armstrongtransport.com/blog/topic/logistics) | [Transportation](https://www.armstrongtransport.com/blog/topic/transportation) | [Best Practices](https://www.armstrongtransport.com/blog/topic/best-practices) | [Agent Program](https://www.armstrongtransport.com/blog/topic/agent-program) | [Freight Management](https://www.armstrongtransport.com/blog/topic/freight-management) ## [ How Freight Agents Can Improve Carrier Relationships ](https://www.armstrongtransport.com/blog/how-freight-agents-can-improve-carrier-relationships) By: [Scott Watanabe](https://www.armstrongtransport.com/blog/author/scott-watanabe) November 13th, 2020 You’ve done your homework and have partnered with a reputable freight brokerage that is committed to helping you succeed. Depending on your training and dedication to the job, ... 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