Even the most seasoned collections professionals experience issues with nonpayment. At Armstrong Transport Group, we understand that when coupled with a recession caused by a pandemic, the need to collect becomes even greater. Not staying on top of collections will affect an organization's cash flow. The older an invoice gets, the less likely it is the debtor will pay.
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Even for experienced individuals working in the transportation and logistics industry, there may be some confusion about what is a freight agent? There are a wide variety of companies and programs out there promoting opening your own freight agency, but what does that actually mean?
As the world adjusts to working remotely, companies are prioritizing the health and safety of their employees and candidates during the interview process. Amid the COVID-19 pandemic, questions have been raised about how to interview potential candidates safely.
In today's world, most people have a hard time admitting when things are uncomfortable or something makes them fearful. Cold calling, prospecting, and cold emails are things that make most of us uncomfortable. A very small percentage of people in sales look forward to picking up the phone and making cold calls. As someone who has worked as both an agent and an agent recruiter at Armstrong Transport Group, I have had to face my fear of cold calling. Over the last 5 years, I have found some tips and tricks to make that process a little bit easier. Improving my cold calling technique has enabled me to generate new sales leads, and grow my current customers, making me an all-around better salesperson.
Recently we’ve all witnessed what a crisis or an unforeseen disaster can do to our economy and businesses. Larger companies tend to have the cash and infrastructure in place to weather the storm. A quick and unprecedented downturn in the economy, as we have seen with COVID-19, can destroy small businesses.
Transportation and Logistics as an industry is no stranger to change and disruption. Historically, these issues have been related to weather events or even changes in legislation. There are usually some things the transportation industry can count on: tight capacity out of California and Florida during the spring produce season, fuel rates spiking in the summer, and a slowdown of shipping in December each year.